VBP Rewards FAQ's
What is Very Bitter People?
Our rewards progam! Our thank you for shopping with us.
Who can join?
VBP is open to all and free to join. Create an account online or sign up for a rewards profile when making a purchase in store.
I signed up in-store, how do I access my account online?
Create an online account with the same email address. After adding a password and verifying your email, you'll be able to redeem rewards, check your purchase history, and start a wishlist.
How do I earn points?
You'll earn 2 points for every $1 spent on regular purchases, and 4 points for every $1 spent on club purchases. You also get points for signing up, a birthday award, and can earn 8 points for every $1 spent during our special bonus events.
How do I view my point balance?
Sign in to your account and your point balance will be displayed in the VBP Rewards bar. You'll find it on the bottom right corner of the site.
How do I redeem my points?
Sign in to your account and access the Rewards menu through the VBP Rewards icon. Select the Get Reward button to redeem. To apply a discount online, copy and paste the code into the 'Gift card or discount code' box during checkout.
What is a Points Auction?
Use your reward points to place a bid, at the end of the auction the winner will be able to purchase at MSRP. Placing a bid that is greater than your points total will bar one from future participation.
How do I enter a bottle drawing?
When a drawing is active you will find it listed in the Get Rewards section. Redeem 50 Points for a bottle drawing entry, multiple entries are allowed.
Is there a limit to the number of points I can earn?
What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: These points can be redeemed on rewards
Pending: These points will be available to use in 24 hours.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase.
Will I earn points for buying a gift card?
Points are earned when a gift card is purchased, additional points are not assigned when the gift card is redeemed.
Do points expire?
Points can be collected in perpetuity when purchases are made every 6 months. If no purchase has been made after 6 months, the points balance on the account will be reset.